Return & Refund Policy

Effective Date: 25 September 2026 • AdivasiRista.com

1. No-Refund Policy

As established under our platform operational guidelines, all subscription fees paid for AdivasiRista memberships (Basic ₹299, Standard ₹499, Premium ₹999, Elite ₹1499) are strictly non-refundable once payment confirmation and digital service activation has occurred.

2. Service Continuity & Auto-Extension Commitment

In place of cash refunds, AdivasiRista provides an unconditional Service Continuity Guarantee:

  • Renewal Carry-Forward: When you renew or upgrade a plan before expiry, your remaining days are never lost. The new duration automatically extends from your current expiry date.
  • Technical Downtime Credits: If platform services experience verifiable server downtime exceeding 24 hours, equivalent membership days will be added to your account upon request.

3. Erroneous / Double Charges

In the rare event that your UPI or bank account is debited twice for a single order due to gateway communication delays, please provide transaction references to our support desk. Duplicate transactions verified by our gateway provider (Razorpay / Cashfree) will be refunded to the original payment source within 5 to 7 business days.

4. Contact Support

For payment clarification or subscription help:

Billing Support: support@adivasirista.com
Helpline & WhatsApp: +91 9101130954
Address: Tupia, Sonitpur, Assam, India – 784182